Have an experience with our company and/or cases that you'd like to share? We value our customer's feedback on our products and service. Send your comments to our Sales Manager at sales@cases2go.com.
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Service to our customers is our top priority, for the United States military it's paramount, as noted by one our US Marine Corps customers:
"As you are aware, as a military agency we use a countless amount of cases, which vary in size and quantities. Prior to finding the Cases2Go company, we were forced to use a variety of companies to satisfy our requirements because of inventory issues, delivering wrong part numbers, non timely-deliveries, no support after the sale, cost, etc.. (I am being nice here… needless to say, we will not work with them any more...).
Since finding Cases2Go, we have not had a single issue with regards to Cost, Timeliness of Deliveries, General Support, and above all else, their Quality of Service (QOS) cannot be stated highly enough. This organization is continually providing top notch service for all of our needs. As far as II MEF is concerned, Cases2Go is the premier leader in the Case reseller industry.
Additional Background:
With regards to the below purchase orders... These orders consist of over 600 Transit cases which vary in size and manufacturer. To ensure we received the exact product, the Cases2Go company sent us a sample of each size and model that were ordered, prior to making the final order with the manufacturer. Thankfully! They did this because we had made a mistake on the equipment dimensions that one of the cases was to support... If it were not for their QOS and professionalism, this error could have cost the Government an estimated $90,000.00 in non-returnable product.
Bottom Line: Cases2Go is the premier company in a highly competitive market. They have truly earned our respect and we will continue to work with them for many years to come."
Patrick M.
II MEF G6 |
| Laura Bryan was great to work with. I was traveling, my old luggage broke, I ordered a new one from you online, and it was there waiting for me when I returned home. Great Service! Will use you again and will refer others to you. Douglas D. |
| The case was a US Luggage leather brief I had seen at a major office supply here in Houston. Your price was $40 less. It came in the original carton just as I asked and arrived in perfect condition. I am very satisfied and will recommend and use your company again. Bruce A. |
| The Hardigg Storm Case arrived as promised. This case is of very high quality and I feel confident it is going to do a great job of protecting my digital-audio recording equipment from the rigors of transportation. The foam inserts were very easy to cut to shape and the equipment fits snugly in place. Thanks for a great case! John S. |
| The case is outstanding! The service was excellent; I was not able to find this particular case anywhere else on the internet and was somewhat skeptical that it would be available. I will definitely recommend you. Timothy M. |
| Actually all I purchased was replacement foam for my 24 year old Zero Halliburton camera case Model 103C. I guess you can say "You guy's make a great product!" The price was good and the service was wonderful. Carl W. |
| The case is beautiful! I am confident it will provide me with years of quality service. Thanks to Kim and Rose for making my experience with Root International a very pleasant one! I would be happy to tell my co-workers and friends about you folks. I will be doing business again with you folks in the future. Jim G. |
| Thanks for thorough attention to detail. As a result, the case received was a perfect fit. All handles and stencils and construction details were perfect! There's nothing I would change. Also enjoyed prompt delivery once case was shipped. It was received with no damage and trucking service was friendly and helpful. Excellent service, excellent quality, excellent attention to detail, and competitive pricing! You'll be the first people I call next time! Frank |
| Just wanted to let you know that I purchased a pair of Anvil dj cases for my Technic 1200's...but guess what happened I fell and dropped one down a flight of stairs.. I thought I was going to be sick.. However upon going down the stairs to see the damage, I found the Anvil totally intact, not even a scratch on it, opened it up and the turntable FINE....I repeat totally fine. Just wanted to say Anvil crates rock. It was the best investment I ever made... Thanks a lot for offering such a great product... DJ Jayo |
I would just like say that I buy quite a bit of things off the internet. I also have owned Halliburton's since around 1987. Haven't had one in the past two years. I found your website and I am very glad I did. I have had several bad instances ordering off the internet. Your company and your efficiency is absolutely the best I have ever experienced. Thank you so much for your great service. Mahalo L. |
Good job! I am quite pleased with my new case. I thought I would drop you a line to say so, and include a few pictures. Cases2Go built exactly what I was looking for, at a reasonable price. The custom features are fabulous, and add a great deal of value over a standard case. I have sent some pictures to the company I bought the amp from, so he can recommend you to any of his other customers looking for a hard case for the THD UniValve (THD only produces a gig bag for the amp). I originally chose the brown color as a theft deterrent, making the case "stick out" less. I am actually quite pleased with the color now that I see it.
 
Thank you again. Kevin |
I just wanted to drop a line to let you know I received my case the afternoon of 4/17. Everything is in great shape. You sure sell a very nice product. I will be sure to let any of my friends know who may be looking for a new case or if I am in the market for another. Thank you again for your time and help with my purchase.
Thank you, Bill P. 4/19/06 |
I would like to let you know that Chad (sales rep) did an outstanding job for me. I called in last Thursday and had to have the cases on Friday. They were here by 8:30 AM Friday. He was helpful, informative and knowledgeable. I appreciate everything he did for us. I am finding as I deal with people on a daily basis, there is not much good customer service out there these days. I have been in the customer service business for many years and I must compliment people when they do an excellent job.
Thanks for a great job. Mary M. 9/13/06 |
About 5 years ago I visited your store and purchased a model 105c for my camera equipment. I have been delighted with its quality and durability. This is why I'm ordering my last briefcase from you. I'm sure I will return again for other needs. Quality and service are remembered long after price is forgotten and I thank you for both.
Best regards, Kem P. 11/24/06
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Thanks much! Cases are great! Will definitely call again.
Blessings, Lonnie G. 12/12/06
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I purchased two different calzone cases. A standard product from your website and one built to my specs. In both cases, Jeri Goldston was extremely helpful and pleasant. I have six different Calzone cases (various rack equipment cases, an instrument case, and briefcase. This should tell you what I think of the Calzone product line.
Frank A. 1/5/07 |
