This privacy statement discloses the privacy practices for www.cases2go.com.
Root International, Inc. d/b/a Cases2Go is commited to building users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices as follows:
1. What personally identifiable information of yours or third party personally identification is collected from you through the web site.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Root International, Inc. control.
7. How you can correct any inaccuracies in the information.
Information Collection and Use Root International, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Root International, Inc. collects information from our users at several different points on our web site.
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. Upon ordering our site will automatically send out a confirmation email and our accounting department will subsequently email an invoice. If we have trouble processing an order, this contact information is used to get in touch with the user. Upon completion of an order all credit card information is deleted from our database. The user may then contact Root International, Inc. at remove to request the removal of contact information from our database.
Third Party Information
We request information from the user when ordering a gift certificate for a third party (the gift certificate recipient). Here a user must provide contact information for the third party to allow fulfillment of the certificate. This information is not used for any purpose other than for the purpose that it is collected. Upon redemption of the certificate our site will automatically send out a confirmation email and our accounting department will subsequently email an acknowledgement. The third party may then contact Root International, Inc. at remove to request the removal of contact information from our database.
Cookies A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.
Log Files We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We do not share personally identifiable or demographic information, including email addresses, with any 3rd party, except for the purpose of providing the services noted above.
Legal Disclaimer Though we make every effort to preserve your privacy we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site.
Links This web site contains links to other sites. Please be aware that we [Root International, Inc.] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by www.cases2go.com.
Downloadable Literature If a user elects to use our literature download service, we ask them for their name, phone number, address and email address. Root International, Inc. will automatically send a one-time email inviting the user to request a quotation by phone or email. Root International, Inc. stores this information for the sole purpose of sending this one-time email. The user may contact Root International, Inc. at remove to request the removal of this information from our database.
Pricing Requests If a user requests pricing on any of our products via our online forms, we ask them for their name, phone number, address and email address. Root International, Inc. will automatically send an email directing the user to our online store. Root International, Inc. stores this information for the sole purpose of sending this initial email and a one-time follow-up email. The user may contact Root International, Inc. at remove to request the removal of this information from our database.
Quotation Requests If a user requests a quotation on any of our custom products via our online forms, we ask them for their name, phone number, address and email address. Root International, Inc. will send an email containing our quotation. Root International, Inc. stores this information for the sole purpose of sending this initial email quotation and a one-time follow-up email. The user may contact Root International, Inc. at remove to request the removal of this information from our database.
Security This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and offline.
When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just browsing. Verification of the status of our certificate can be found by clicking the GeoTrust seal on our secure ordering site. To learn more about SSL, follow this link www.geotrust.com.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.
If you have any questions about the security at our web site, you can send an email to email@example.com.
Special Offers We send all new customers a one-time welcoming email to verify their interest in specific products. Established customers will occasionally receive information on products, services, special offers and sales. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Correction/Updating Personal Information: If a user's personally identifiable information changes (such as your zip code), we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by emailing our Customer Support department at firstname.lastname@example.org, by calling 800-636-1690 or by editing your account information in the online store portion of this site. Confirmation of any update to a user's personally identifiable information will be sent by email.
Choice/Opt-out Users who no longer wish to receive promotional materials may opt-out of receiving these communications by replying to "remove" in the subject line in the email or contact us at remove to request the removal of this information from our database.
Cases2Go a division of Root International, Inc. P.O Box 76098 Tampa, FL 33675-1098 USA